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1. Terms of sale
1.1These Terms of Sale (“Terms”), together with the Himalayan Arts & Crafts Account Terms of Service, set out the terms and conditions that will apply when you place an order through Himalayan operated web shops. Please note that the terms and conditions that apply to ordering pre-order products differ on certain parts from the terms and conditions that apply to ordering other products. Such differences will be explained later in these Terms. If you are unable to understand, or have any questions about these Terms please contact Himalayan Arts & Crafts. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.
1.2The pre-order products are sold and delivered to you by Himalayan Arts & Crafts. In connection with the sales of pre-order products, Himalayan Arts & Crafts will collect the orders and payments for pre-order products.The other products available through the web shops are sold and delivered to you by Himalayan Arts & Crafts.
1.3 These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.
2. Order and acceptance
2.1 Each order submitted constitutes an offer to purchase products. Orders are subject to acceptance and may be refused at Himalayan Arts & Crafts, for example in cases where:
Orders cannot be processed due to an error in information you have provided;
There is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop; or
The products that you have ordered are no longer available through the web shop.
3. Product availability
Himalayan Arts & Crafts will have the right, at any time, to make changes to information about products displayed on the web shops, for example information about prices, description or the availability of products and Himalayan Arts & Crafts may do so without first giving you notice of the changes. Himalayan Arts & Crafts will not, however, make any changes to the price, availability or description of any product after an order has been accepted.
4. Customer initiated order cancellations and changes
You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact Himalayan Arts & Crafts. If your order has already been dispatched, (i) for the pre-order products you will be able to request a refund of the product as separately informed by Himalayan Arts & Crafts, and (ii) for other products you will only be able to request a refund of the product.
5. Order tracking
Himalayan Arts & Crafts will email tracking number to the customer.
6.1 In some cases some products might not be available for all countries. You will be informed of any such territorial restrictions before you can purchase the product.
6.2 Shipping and handling charges will depend on the value of your order and the country to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.
6.3 Any delivery dates provided to you in connection with your order are estimates. Although the aim is to provide you with as accurate estimates as possible, Himalayan Arts & Crafts cannot promise that they are accurate.
6.4 Himalayan Arts & Crafts reserve the right to deliver the ordered products in separate shipments.
6.5 Product that is delivered to you will become your property at the time that you receive it provided that Himalayan Arts & Crafts has received full payment for the product, and you will become responsible for it and for any loss or damage to it thereafter.
7. Prices and payment
7.1 The product price is always the price indicated in the web shop when you place your order.
7.2 Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the web shop.
7.3 All the payments like credit/debit and PayPal cards are accepted through our merchant partner's.
8. Returns / Refunds
8.1 Refunds or exchanges in case of a faulty product
If you wish to exchange or return for a refund a pre-order product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law and as separately informed by Himalayan Arts & Crafts. There is no consideration for Refund or exchange product by just writing email to company we required proof once its had been received from shipment method.
8.2 You can exercise the right to cancel an order for product sold and delivered to you by Himalayan Arts & Crafts within ten (10) days from the date that the product is received. The return of the product should be mailed back to the address it was sent from with your own shipping cost, once it has been received there will be a full refund if the product is not damage.
9. Liability to you
9.1 Nothing in these Terms will exclude or limit liability to you for fraud, death or personal injury or any other liability which the law states may not be excluded or limited.
9.2 Neither Himalayan Arts & Craft or Himalayan Store will be liable to you under a contract for:
any loss of profit, loss of income, loss of business, loss of revenue or loss of goodwill;
any loss or corruption of or damage to data; or
any loss or damage which was not a reasonably foreseeable result of either breach of a contract or breach of legal duty of care.
10. General terms
The contract for sales of pre-order products will be solely between you and Himalayan Arts & craft and is governed by the laws of United States.
The contract for sales of other products will be solely between you and Himalayan Thangka and is governed by the laws of Nepal.
If any provision of a contract is not valid or legally enforceable, that term will be deleted and the remaining terms will not be affected.
11. Contact Himalayan Arts & Crafts
If you have any questions about these Terms, please contact Himalayan Arts & Crafts by submitting a request for Service and Support.